Synchrony Financial Credit Card Complaint

Other fee

Synchrony Financial Credit card department,

Other fee North Carolina

I applied and received an online account with - - that later turned into just Synchrony Bank. I was told I had the option of paying interest as I go or delaying interest payment. I chose to pay as I go. When I called, they said I did n't have the choice. They changed it without my permission to delayed interest payments as long as payments were made on different amounts in different periods of time. But no matter how I made my payments, they shifted money around that did n't pay off the things they said I had paid for with delayed interest, which I never wanted.

Synchrony Financial customer in North Carolina
Jul 29, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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