Bridgecrest Acceptance Corporation Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Bridgecrest Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease California

In - I purchased a - - - - - -. - - set up the payment schedule as bi-weekly to coordinate with my paydays. The due date since I entered the contract is the payment to be withdrawn from my checking account the Saturday after my bi-weekly Friday payday. Now, this is the date that the dealership arranged not me. Just recently - - - became - and its been brought to my attention 2 years into this contract that my payment is consecutively late each payment ( twice monthly of $ - monthly on a - pay period month, if there is - pay periods total monthly payment is $690.00 ) at 19 % interest Im being charged late fees. Now, this was not my error or doing and I would like my account credited from the time of purchase to present being that Im paying extra interest and late fees for their doing. I 've made every payment on time to my contract and if the contract was written to pay late then that 's a serious concern to me since I feel as if theyre ripping me off. I was told my payout for this - - - is still over -. This is an outrage!

Bridgecrest Acceptance Corporation customer in California
Jul 27, 2016

* Source: CFPB Complaint Database

Bridgecrest Acceptance Corporation response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Bridgecrest Acceptance CorporationComplaint HistoryComplaints6/20167/20168/20169/201611/201612/20161/20173/20174/201700.511.522.533.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Bridgecrest Acceptance CorporationManaging the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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