Synchrony Financial Credit card department,
I WAS ADVISED TO BUY - PARTS FOR THE JUICER THAT I NEEDED AS PART OF MY DIET FROM AMAZON FOR MY NUTIRBULLETS, THOUGH, BOTH NUTRIBULLET PARTS ARE THE WRONG SIZE FOR MY SMALL - DEVICE AND WAS TOLD BY AMAZON.COM THAT THEY WILL SEND ME A RETURN PRE-PAID ENVELOPE TO RETUNR THE PART AND THE OTHER PART WAS FOR A REPLACEMENT BLADE GEAR OF A NUTRIBULLET, THAT I NEEDED TO BUY TO KEEP DOING MY DIET DRINKS AND RECIPES AS I HAD RECEIVED THE WRONG PART. THE BLADE GEAR IS THE WRONG SIZE, WHEREAS THE SHARP BLADE FOR THE SMALL NUTRIBULLET WAS NOT THE PART THAT I NEEDED. I ACTUALLY NEEDED THE BASE. BOTH PARTS WERE THE WRONG PARTS FOR THE NUTRI-BULLTES AND I HAD PURCHASED THEM THROUGH AMAZON CREDIT CARD. I HAD CONTACTED AMAZON AND THEY DID NOT REFUD ME NOR REPLACE THE PARTS AS I WILL LIKE THEM TO.
Synchrony Financial customer in Puerto Rico
Jul 23, 2016
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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