MoneyGram Money Transfers Complaint

MoneyGram Money transfers department,

Domestic (US) money transfer Money was not available when promised California

I sent $100.00 to a relative using MoneyGram -/-/2016. I received an email with the Reference # -. The cost of their service was $12.00 and I approved of this cost. I noticed today an additional $2.00 fee is being charged to my credit card which I was not made aware of, nor did I approve of this extra fee. The receiver was told that the money was not available because the sender needed to verify information. I never received any message regarding the transaction was not complete, instead I received an email telling me to notify the receiver with the reference number.