Regions Financial Corporation Bank Account Or Service Complaint

Regions Financial Corporation Bank account or service department,

Checking account Deposits and withdrawals Florida

Back on - - my wife went to the - - Regions Branch to cash her pay checks. She would save up several and cash all at one time for the given month. I believe it was on the day of - - the branch manager called her ( wife ) and told her they over paid her by $700.00. and would need the money back. My wife told them she did not have there money and even so she did not have the money in her account. The bank manager replied " I Know '' - ( Wife ) then told her she would need to look into this matter and call her ( - ) Back. As soon as the phone hung up the money was pulled out of our joint account and put the account into overdraft. Please understand that this is 2 months latter with no written notice or no verbal notice. The bank basically put us in a really bad situation with paying bills and checks bouncing. I could be very understanding if a notice was given and we had time to investigate. We have asked for proof that - actually received these funds and they have said no. On the day of - - - called a lady by the name of " - '' a regional manager for regions every 15 minutes over a 4 hour period with no return calls. ( she gave up ) At this point we want and need our money back unless Regions can show and proof to us we have the money. This was very unprofessional and has caused anguish for my wife and I. All they had to do was handle this matter with respect and professionalism and this matter would have been resolved. Thank You, -