Pacific Union Financial, LLC Mortgage Complaint

VA mortgage Credit decision / Underwriting

Pacific Union Financial, LLC Mortgage department,

VA mortgage Credit decision / Underwriting Oklahoma

Applied to refinance existing mortgage. Provided documents asked for including -/-/- and -/-/- tax returns and -. I wanted the mortgage refinanced based upon mine and my wife 's retirement income. The tax returns shown sources of income/loss other in addition to our retire income. The losses were due to horse business. In -/-/- my wife had some health issues and we decided to close the horse business. Because we closed the business during the year we still detected from our -/-/- income taxes. The underwriter wants to continue to use this in their income to debt ratio calculations even though we have provided a letter that states we are no longer in the horses business. In addition the -/-/- tax return shows income from an employer which they do not use in their income to debt ratio calculations. They are selectively picking data and ignore other data that is available.

Pacific Union Financial, LLC customer in Oklahoma
Jul 19, 2016

* Source: CFPB Complaint Database

Pacific Union Financial, LLC response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more