Byrider Franchising, LLC Consumer Loan Complaint

Vehicle loan Taking out the loan or lease

Byrider Franchising, LLC Consumer Loan department,

Vehicle loan Taking out the loan or lease Illinois

I purchased a vehicle from - in - 2016 and I had a deferred down payment for $800.00 and then I started making payments biweekly from day one. I noticed that my principal balance did n't change after the initial - payments, I called - and was told ( after talking to a few different individuals and different stories ) that the first - payments were interest only payments and when I ask was this is writing, the lady told me, " it should be ''. I reviewed my loan paperwork and I did n't see anything even close to this notated in the contract. So at this point, I would like to see what I can do to resolve this issue or go after - for False advertising.

Byrider Franchising, LLC customer in Illinois
Jul 19, 2016

* Source: CFPB Complaint Database

Byrider Franchising, LLC response to complaint:
Closed with explanation

Consumer disputes how Byrider Franchising, LLC handled their complaint

Created with Highcharts 4.2.3Byrider Franchising, LLCComplaint HistoryComplaints5/20136/201312/20132/20144/20147/20149/201411/20141/20156/20157/201512/20155/20167/20168/201610/201612/20163/201700.511.522.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Byrider Franchising, LLCTaking out the loan or lease100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageTaking out the loan or lease0.6%6.7%1.1%0.3%2.4%5.5%81.9%1.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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