Synchrony Financial Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Synchrony Financial Bank account or service department,

Other bank product/service Account opening, closing, or management California

After paying my bill on time for over a year CareCredit ( Synchrony Bank ) applied $700.00 in interest because I had not paid the entire balance within a certain amount of time. This is such a awful way to do business. I feel it was a sneak attack. When I called the manger - at CareCredit was rude and talked to me like I was stupid. He told me it was the terms of my contract and I should have read the contact before agreeing to it. When a person is sick with pain and in need of CARE the last thing they are thinking about is a contract. That was my situation when I initially signed up for this service. Why not just get the money up front, Why hit someone after the fact with deferred interest. It is just cruel and a deceptive scheme hoping people wo n't read the fine print. They are predators. I will tell everyone I know Not to do business with such uncaring greedy people.

Synchrony Financial customer in California
Jul 16, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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