Ditech Financial LLC Mortgage Complaint

VA mortgage Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

VA mortgage Loan servicing, payments, escrow account

My husband took out a line of credit home loan for $25000.00 in - and paid $ - monthly to -. He discovered in - that it was an interest only loan and started paying $500.00. - purchased the loan and he continued to pay $500.00 per month until -. Based on his payment rate he knew the loan was supposed to be paid. When he continued to receive statements, he filed a complaint with the -. He received a letter indicating that - had filed for bankruptcy and after a full review it was determined his loan, balance was -. In -, he began getting statements from Green Tree. After watching the continuing frustration of my husband I spoke to Green Tree and apprised them of the situation. I indicated that my husband had paid the loan off. Recently I started getting statements from DiTech reference this loan. It appears the DiTech is in the business of debt collection and found this loan and is attempting to collect it although it was paid. My husband is a - veteran - and I do not want him harassed by a debt collector on a debt that he nor I owe.

Ditech Financial LLC customer in
Jul 15, 2016

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

Consumer disputes how Ditech Financial LLC handled their complaint

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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