Bank of America Money Transfers Complaint

International money transfer Wrong amount charged or received

Bank of America Money transfers department,

International money transfer Wrong amount charged or received Massachusetts

-/-/- I opened - accounts in Bank of America ( Savings & Checking ) -/-/- My father wired $14000.00 to my account through - - Office -/-/- I traveled to - -/-/- Signed in to my online banking app and checked the amounts ( See attachment B ) -/-/- $2000.00 of $14000.00 got into my account ( See attachment A ) -/-/- $2500.00 of $14000.00 got into my account ( See attachment A ) -/-/- $6000.00 of $14000.00 got into my account ( See attachment A ) -/-/- $3400.00 of $14000.00 got into my account ( See attachment A ) -/-/- Received an email from BOA stating that my account balance is under $25.00 ( See attachment B ) -/-/- I transferred $25.00 to my account ( My only transaction while in - ) -/-/- I got an email from BOA ( See attachment C ) but I could n't access my accounts online -/-/- $32.00 of $14000.00 got into my account ( See attachment. A ) -/-/- Back from -, Contacted BOA, I was informed that my accounts have been closed. I could n't get any of the communications between BOA and me in written form -/-/- I received


banking records, so it was a rough estimate ), there was a large sum short. I called the bank asking about the missing amount, I was told that the bank has claimed $6000.00 of it due to my " illegal activities ''. - - - ( from Global Financial Crimes and Money Laundering Department, if I remember correctly ) refused to provide further information other than claiming that the source of the money was on some kind of list for money laundering and the person who wired the money could not have been my father. Since -/-/- I have received notes from Bank of America ( See appendix E ), followed by phone calls from a debt-collecting agency, claiming that I owe $1300.00 to the bank.

Bank of America customer in Massachusetts
Jul 15, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

Consumer disputes how Bank of America handled their complaint

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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