Citibank Credit Card Complaint

Citibank Credit card department,

Unsolicited issuance of credit card Texas

I was notified yesterday by - that someone has tried to open a - credit card account using my name. This is fraudulent as I did not apply for a credit card from -. One of the investigators from - and I spent the better part of an hour on the phone trying to get someone at - fraud department to answer the phone and all we got was repetitive messages asking us to wait for the next available representative. We never did get to speak to a real person at -. This is is ridiculous and I want to file a complaint about it.