U.S. Bancorp Mortgage Complaint

U.S. Bancorp Mortgage department,

FHA mortgage Credit decision / Underwriting Ohio

Since my last complaint on -/-/2016 nothing has changed with US Bank. I was informed by my case manager - - that my file is STILL under review and it 's been well over -- months now or longer. I was told by several realtors which they underwent an advance search on my home that it 's being reconstructed my loan? I need ANSWERS now so I can move forward with this. I ca n't sell my home due to the foundation being severely cracked & the home is shifting nor will the - pass due to this nor can I live here under these circumstances. Back in - my home was appraised for $ -? how is that possible with all these issues. I had many offers of $ - to purchase this home however, according to my caseworker, they WILL NOT ACCEPT any offers less that $ -. question is this, the home right next door to us which US Bank owned sold for $ - last year so what is the problem with ours. it is no fault of ours that the house has all these issues. no one is willing to hear us out. I 've


did find a beautiful home that was perfect for us and we were pre-approved however, we ca n't have - FHA loans. This house is not suited for us any longer, it 's WAY TO SMALL, AND, the issues have not gone away. WE NEED OUT. we need our names taken off the DEED so we can move forward and live a normal life and be happy in our new home! I regret having US Bank as our lender due to an abundance of negative feedback & I refuse to have this house refinanced bc it 's NOT WORTH IT! we ca n't walk away from this home or it will ruin our credit. we ca n't do a short sell or it will ruin our credit. we ca n't auction this home off or it will ruin our credit ... As you see in the photos, we LOST everything in the flood back in - as a person with a heart of gold, I would n't want my worse enemy to go through what we did that night. it was a nightmare to see all of our belongings get ruined due to this flood. I hope this makes sense. I NEED ANSWERS ASAP. NOT 2 MONTHS FROM NOW, NOT 6 MONTHS FROM NOW. this file has been under review entirely to long