Citibank Credit Card Complaint

Sale of account

Citibank Credit card department,

Sale of account Tennessee

- - claims they have transferred a Costco Credit Card I had with them to Citibank. But I never applied for a credit card from CitiBank. This creates - problems : 1 ) - - refuses to acknowledge my old Costco Credit Card account and let me download my transactions 2 ) - claims I now have a new credit card with a bank/issuer that I never asked for an account with. - - -

Citibank customer in Tennessee
Jul 04, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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How Citibank handles Sale of account complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints1/20127/20128/201212/20122/20133/20137/20139/201310/201311/201312/20133/20144/20146/20149/20141/20157/201510/20151/20164/20165/20167/20168/20169/201610/201611/201612/20161/20173/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankSale of account66.7%23.8%7.1%2.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSale of account0.4%10.6%2.4%1.6%0.8%12.9%71.4%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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