Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount
Stellar Recovery Inc. Debt collection department,
Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida
On - - I contacted Enhanced Recovery - - to settle my debt and spoke with representative - who refuse to give me her last name because she claims she is the only - that works in the office. I owed a total of $260.00 and we settled the debt for $150.00. She told me I would receive my $0.00 balance letter by email. The email I receives stated that after I paid the $150.00 that I still owe $110.00. The phone call was recorded and it will be verified that we negotiated the debt settlement to be $150.00 therefore I should not be receiving a letter that I still owe money. I received confirmation number of -.
Stellar Recovery Inc. customer in Florida
Jul 02, 2016
* Source: CFPB Complaint Database
Stellar Recovery Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://stellarrecoveryinc.com/ |
Phone | (904) 738-6939 |
[email protected] | |
Address | 4500 Salisbury Rd Ste 105 Jacksonville FL 32216 |
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