Stellar Recovery Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) False statements or representation attempted to collect wrong amount

Stellar Recovery Inc. Debt collection department,

Other (i.e. phone, health club, etc.) False statements or representation Attempted to collect wrong amount Florida

On - - I contacted Enhanced Recovery - - to settle my debt and spoke with representative - who refuse to give me her last name because she claims she is the only - that works in the office. I owed a total of $260.00 and we settled the debt for $150.00. She told me I would receive my $0.00 balance letter by email. The email I receives stated that after I paid the $150.00 that I still owe $110.00. The phone call was recorded and it will be verified that we negotiated the debt settlement to be $150.00 therefore I should not be receiving a letter that I still owe money. I received confirmation number of -.

Stellar Recovery Inc. customer in Florida
Jul 02, 2016

* Source: CFPB Complaint Database

Stellar Recovery Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Stellar Recovery Inc.Complaint HistoryComplaints7/201310/201311/201312/20131/20142/20144/20146/20147/20148/20149/201411/201412/20141/20152/20154/20158/20159/20157/201610/201611/20163/201701234Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Stellar Recovery Inc.False statements or representation97.0%3.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation3.9%77.5%2.6%13.4%0.6%2.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact Stellar Recovery Inc.

http://stellarrecoveryinc.com/
(904) 738-6939
j.schank@stellarrecoveryinc.com
4500 Salisbury Rd Ste 105
Jacksonville FL 32216

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