Citibank Credit Card Complaint

Citibank Credit card department,

Privacy New York

Costco opened up and authorized Citibank to open a - account in my name. My previous Costco card as from - -. Back in -, I had expressed to - - that I did not want any other - - cards, and specifically inquired about how the account would close. I was told it would automatically close in - of 2016. - of this past year, I again inquired to confirm that the account would close on its own in - of 2016. I again expressed to - -, who was trying to convince me to sign on to another type of - card, that I had no interest. We already had - - - - and - - card. I received a Citibank Visa card last week from -, when I called citi, they stated that all of - - - accounts were turned over to Citi and that we were notified in each statement with leaflets that this change were to take place.


my first conversation with Citi, that the new account would close on its own after two years of non-use. The people at Citi also proceeded to tell me if I were to close the account it would hurt my credit score. They then proceeded to explain the wonderful benefits of owning their credit card. I am absolutely disgusted with how my account was opened without my permission or authorization. I think this credit system of losing points on your credit score because of closing accounts is wrong and insulting. I have always paid my bills on time, and never have been late. I purposely make sure my credits watched and managed closely. To have them open an account without my permission is an invasion of my personal privacy. I would like the account closed, and done so in a manner that DOES NOT REFLECT ON MY CREDIT. I want it closed by them acknowledging to the credit bureau it was opened inadvertently and without my permission or authorization.