Atlantic Credit & Finance, Inc. Debt Collection Complaint

Credit card Disclosure verification of debt right to dispute notice not received

Atlantic Credit & Finance, Inc. Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Texas

I purchased furniture at - -/-/2015 via - - mos. no interest if paid in full in 12 month 's. I rec 'd a letter in the mail on -/-/2015 from - - stating that the acct. was charged off and sold to - - -. Company as a collector. I never once rec 'd any bills, phone calls, emails from - 's or - Bank prior to account being sold. When I rec 'd the letter, I called - 's and -, neither were willing to help me. I had absolutely flawless credit until this. I had no intentions of not paying. I was not given the opportunity to pay. I am very upset after 34 years of excellent credit to have this happen. I would like to see this issue resolved Fairly without damage to my credit.

Atlantic Credit & Finance, Inc. customer in Texas
Jun 22, 2016

* Source: CFPB Complaint Database

Atlantic Credit & Finance, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Atlantic Credit & Finance, Inc.Complaint HistoryComplaints7/20149/20141/20153/20154/20156/201510/20156/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Atlantic Credit & Finance, Inc.Disclosure verification of debt62.5%12.5%25.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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