Citibank Credit Card Complaint

Transaction issue

Citibank Credit card department,

Transaction issue California

I received and activated Citi Costco Visa card. It was supposed to replace - - card. My - card stopped working and Citi Visa although activated successfully - is being declined by all merchants. All calls to Citi result in the message : " We experience a large volume of calls. Call us back some other time ''. I tried calling and emailing Citi for last 24 hours to no avail. I am traveling today and unable to pay for food, transportation, lodging or basic necessities as I traveled with only - and Citi cards.

Citibank customer in California
Jun 21, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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