SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Florida

I normally have direct deposit. This week I deposited a hard check on FRIDAY -/-/16 at - EST to a Suntrust ATM and it is a government issued payroll check. The check still has not been credited to my account. It is not placed on hold, it is simply NOT THERE! The payments that came out of my account have now put my account in an overdraft status leaving me with NO liquid assets.

SunTrust Banks, Inc. customer in Florida
Jun 18, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SunTrust Banks, Inc.Complaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20172/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust Banks, Inc.Deposits and withdrawals5.1%76.3%13.6%5.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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