Citibank Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

Citibank Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Texas

Citi mortgage perpetrated loan modification fraud on me and sold my mortgage to -. All we wanted to do was PAY our payments in installments. They said sure. Just do a loan modification.They tricked us. They added - dollars to our principle. - will not help me. Will you?

Citibank customer in Texas
Jun 17, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

Consumer disputes how Citibank handled their complaint

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How Citibank handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3CitibankComplaint HistoryComplaints12/20112/20124/20126/20128/201210/201212/20122/20134/20136/20138/201310/201312/20132/20144/20146/20148/201410/201412/20142/20154/20156/20158/201510/201512/20152/20164/20166/20168/201610/201612/20162/20174/2017020406080Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3CitibankLoan servicing, payments, escrow account1.4%73.7%5.2%9.5%3.5%5.5%0.6%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
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