Google Inc. Money transfers department,
Domestic (US) money transfer Other service issues Ohio
- had technical issues and was send the request for payments for items I 've not received to Google wallet. I contacted google and the rep took - of them off, and was unable to remove the rest, so I was told to contact my credit card to have the rest removed. So I did. - then suspended my account and told me to verify my Id before they would open it back up. I sent all required documents and they did not open it back up.Visa asked them to verify what was charged and they sent - documents, and it was agreed that those charges were legit and was put back on.. Now Google today after my second call ( The first - was very ignorant. ) Told me now all charges that they can not verify must be back on before they will reopen my account -/-/2016-/-/2016.. Now why should I pay for something that I did n't receive.
Google Inc. customer in Ohio
Jun 10, 2016
* Source: CFPB Complaint Database
Google Inc. response to complaint:
Closed with explanation
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