Wells Fargo & Company Credit Card Complaint

Other

Wells Fargo & Company Credit card department,

Pennsylvania

I have a credit card through Wells Fargo for - Flooring. I made a promotional purchase for slightly over $3000.00 with a 12 month no interest promotion. In - 2016, I owed $130.00 for that promotional purpose. That promotional balance is due by - -, 2016. On - -, 2016, I made a separate $2000.00 promotional purchase under a 12 month no interest promotion.. I made a $130.00 payment on - -, 2016 which would have paid the initial promotional balance in full. Wells Fargo has applied over $120.00 of that payment to the later $2000.00 promotional purchase and is now demanding an additional $120.00 payment by - -, 2016 to avoid being charged interest for the entire initial promotional balance. Is there any legal recourse against this flawed allocation of payment to a later promotional balance which will force me to make an additional $120.00 payment above my $130.00 payment?

Wells Fargo & Company customer in Pennsylvania
Jun 07, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20173/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanyOther82.4%11.8%5.9%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther0.8%66.1%13.1%13.5%1.9%3.8%0.7%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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