FirstBank of Puerto Rico Credit Card Complaint

FirstBank of Puerto Rico Credit card department,

Cash advance

On - - I did a cash advance from my - - in a ATM of my bank. The bank charge me $3.00 for the withdrawal as if I was using a card from other bank. I did the claim explaining that the ATM read wrong my card. Representative said that fee is correct because is a cash advance. I told that it was n't the first time a did a cash advance that the fee does not belong. The ATM had never charge me when using a card from the same bank. I was aware of the $2.00 fee that the bank would charge for this. They ended charging me $5.00 for the transaction. Besides, they never gave a resolution to my previous dispute. I 'm tired of all the mistakes they are making in my account.