Review and analysis of over 1 complaints against FirstBank of Puerto Rico
FirstBank of Puerto Rico consumers have reported over 1 official complaints related to Cash advance. Out of the 1 consumer complaints against FirstBank of Puerto Rico, 100% were disputed by the consumer (i.e. the consumer was not happy with how FirstBank of Puerto Rico responded to their complaint) and 100% were processed in a timely manner. 100% of consumer complaints against FirstBank of Puerto Rico resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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FirstBank of Puerto Rico Credit card cash advance June 7, 2016 - On - - I did a cash advance from my - - in a ATM of my bank. The bank charge me $3.00 for the withdrawal as if I was using a card from other bank. I did the claim explaining that the ATM read wrong my card. Representative said that fee is correct because is a cash advance. I told that it was n't the first time a did a cash advance that the fee does not belong. The ATM had never charge me when using a card from the same bank. I was aware of the $2.00 fee that the bank would charge for this. They ended charging me $5.00 for the transaction. Besides, they never gave a resolution... |