Ally Financial Inc. Bank Account Or Service Complaint

(CD) Certificate of deposit Deposits and withdrawals

Ally Financial Inc. Bank account or service department,

(CD) Certificate of deposit Deposits and withdrawals California

My CD matured on -/-/2016. Prior to the due date I contacted Ally Bank to arrange for a partial redemption on the CD on the maturity date. I have spent literally hours on the phone and on hold trying to get a portion of my maturing CD funds transferred to my checking account. As of - - I am still on hold trying to get my funds sent that were supposed to be sent on - -.

Ally Financial Inc. customer in California
Jun 06, 2016

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Ally Financial Inc.Complaint HistoryComplaints3/20124/20125/20126/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/201310/201311/201312/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20158/20159/201510/201511/201512/20152/20163/20165/20166/20167/20168/201610/201611/201612/20161/20170102.557.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Ally Financial Inc.Deposits and withdrawals55.6%23.0%8.9%9.6%3.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
corporatefinance@ally.com
P.O. Box 380901
Bloomington MN 55438

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