Home equity loan or line of credit Loan modification,collection,foreclosure
Ditech Financial LLC Mortgage department,
Home equity loan or line of credit Loan modification,collection,foreclosure Missouri
Ditech, formally known as Green Tree, has erroneously collected payments from us on behalf of - - - - - - as Trustee, although they do not possess an endorsed note transferring it from our original lender. They have further violated our consumer rights by collecting service fees as a requirement to make our payments online or by phone. They have deceived us into writing the investors name on the note after they put an endorsement stamp on it with the name of our lender and told us it was necessary to process a Deed in Lieu of Foreclosure, which they were offering to us as opposed to processing a short-sale. After we wrote the investors name on the note under the stamp they put on it, they told us we had to pay the note up-to-date before they do anything else. Ditech has ruined our credit and caused us great hardship financially and physically by continually transferring our short-sale request to different loss mitigation agents and not addressing our request for a short sale and repeatedly requiring us to bring the loan current in order for them to consider our short-sale application. This caused us the loss of - buyers and eventually resulted in foreclosure of our property and additional prosecution in court for the home equity loan they were collecting for, even though our note provides only for arbitration outside of court by either party and does not allow for court action. We are joining together in our complaint and we are asking for separate monetary relief and a refund of all amounts erroneously collected. The full length complaint is attached along with exhibits.
Ditech Financial LLC customer in Missouri
Jun 05, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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