PNC Bank N.A. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

PNC Bank N.A. Bank account or service department,

Other bank product/service Account opening, closing, or management Georgia

I made contract with PNC Bank. I opened business account and contracted credit card merchant service on - 2015. -, who is a sales agent, promised me that I will get total of $600.00 for opening & activation. From my $600.00 money credit, she took $400.00 for credit card merchant service activation fee. Therefore, she said I should get $150.00 in cash & $250.00 in my business bank account. However, money never came to me. I contacted main PNC merchant service center & the money back requested never been made since I opened the account. She is ignoring my text message, phone calling since last year of -. She never shows up on any of PNC Bank in - - Georgia.

PNC Bank N.A. customer in Georgia
Jun 02, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/201602.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Account opening, closing, or management77.2%22.8%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management3.7%66.2%15.8%8.6%1.8%3.3%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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