Seterus, Inc. Mortgage Complaint

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Wisconsin

- sold my loan to Seterus effective - -, 2016. I was in the middle of the loan modification process at the time. Seterus has completely disregarded my account along with the modification. I have since received letters from them stating I do not qualify for the modification since my change in situation does n't seem permanent. I wonder how they know that when they have not even looked at the modification packet nor have they ever contacted me. I thought - has hard to work with but Seterus seems even more incompetent. I want the loan modification packet to be considered and if that is not an option, I want to pay for a mediator to review the file, starting with the original lender -, so as to bring forward the truth in lending scam that I was part of along with their mistake of processing the -. I have a letter from the lender stating they misplaced records and failed to modify. However, the Courts let - out of the boiling water when they allowed the bankruptcy to proceed with bailout funds.