Select Portfolio Servicing, Inc Debt Collection Complaint

Mortgage Cont'd attempts collect debt not owed debt was paid

Select Portfolio Servicing, Inc Debt collection department,

Mortgage Cont'd attempts collect debt not owed Debt was paid Florida

Complaint against : Select Portfolio Services Address of Foreclosed Property - - - -, FL - SPS Account Number - ENCLOSURES : Verification Letter re : date of original delinquency/Chase Demand Letter to SPS Recently, I applied for a mortgage and was approved. The company in question, Select Portfolio Services ( SPS ) became the servicing agent for mortgage foreclosure that was filed in -, and they took over servicing in -. It is still being reported by them with a date of original delinquency of - I contacted them to let them know that the date of original delinquency predated my dispute by over 7 years and must be deleted. Their response was essentially that it is the date of their last activity, not the date of original delinquency, that determines when the 7 year period begins to run, and that they will continue to report this delinquency until - in direct violation of the FCRA. I sent them a letter demanding that they delete this entry but as of this date I have gotten no response.


I contacted the original creditor, - - -, to verify that the date of original delinquency is over 7 years. Their verification, which I believe is incorrect and I will further investigate, said the date of original delinquency is -. It is my belief that there were several missed payments before that date. Assuming that to be true, any reference to this debt must be deleted in - of -. SPS has refused to acknowledge this and insists that it may report until -. I had a mortgage in place a few days ago, but because of this entry, and the false record of the date of delinquency, the mortgage was declined at the last minute and I was unable to make the purchase. Disputes have been sent to reporting agencies and the response was the same. They believe the date is extended by the date they got the account. Another factor is that when the started servicing the loan, it was to be under the terms and conditions agreed to by -. Part of that agreement was that - would take a deed in lieu of foreclosure. SPS refused to do so and cause more damages because of the time it took to finally get the property out of my name. My concern is not only for my account. If they are following this procedure on all of their accounts, they are undoubtedly reporting countless accounts in error. This is not a clerical mistake. It is their policy and procedure, and it a clear violation of law. They need to stop, and they need to be sanctioned for each and every violation. I have enclosed documentation to support my claim.

Select Portfolio Servicing, Inc customer in Florida
May 30, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

Created with Highcharts 4.2.3Select Portfolio Servicing, IncCont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCont'd attempts collect debt not owedSource: Consumer Financial Protection Bureau

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