Specialized Loan Servicing LLC Mortgage Complaint

Specialized Loan Servicing LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure California

I applied for - in - and submitted the - to do a short sale. The servicer SLS issued an approval good for 120 days. I did not have a buyer and switched to do a loan modification. The modification was declined. I recently listed my home in - and have found a buyer. SLS will not allow me to participate in - anymore and said that it had expired back in -. They said they only allow the homeowner 's a one time courtesy to participate in the - program. I need help with relocation assistance because I was unemployed for some time and that was the cause of my mortgage delinquency. I have requested them to provide me the investor information and contact info, but SLS will not provide the contact phone number, only the name, which is - -. I do not understand why SLS is saying no, as the investor also gets reimbursed and paid money from the - program. They are not willing to make any exceptions. I currently have a buyer who also is willing to pay for the - delinquency dues of $ -. The short sale has been over 30 days now and submitted to SLS. I do not know how long the buyer is willing to wait. I have already received the Notice of Default on -/-/16 and if the buyer walks, the investor can proceed with filing a Notice of Trustees sale and the property be foreclosed if I ca n't find another buyer that is willing to pay an additional $ - out of their pocket. The only thing holding up the close of this short sale is SLS not allowing me to participate in the - program. SLS has everything else they need to approve the short sale.