Other (i.e. phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt
I.C. System, Inc. Debt collection department,
Other (i.e. phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Texas
A sprint account in my name was submitted to IC Systems for collection. IC System contacted me and I initially made a payment agreement - to avoid credit bureau reporting. Upon further investigation, IC System continuously tacked on charges each month with zero explanation. My principal balance would increase by $ - $40.00 each month after I made a $100.00 payment. I disputed this balance with IC System due to their misleading representation of the actual debt amount, ( Fair Debt Collection Practices Act, Section 807, False and Misleading Representations ) and also the misleading information representatives at IC System would provide me with. Rep 's for IC would tell me to contact -, while - would tell me to contact IC System, and when I requested a detailed final bill of all my charges, IC System requested - send me records of my phone calls for all - lines on my account instead of charges breakdown like I asked. - nor IC System returned my request for validation of the debt, and instead, referred it to a third party collection agency. Every action taken by IC System was in violation of the Fair Debt Collection Practices Act, Section 807, False and Misleading Representations.
I.C. System, Inc. customer in Texas
May 25, 2016
* Source: CFPB Complaint Database
I.C. System, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.icsystem.com/ |
Phone | 800-443-4123 |
Address | P.O. Box 64378 St. Paul MN 55164 |
I.C. System, Inc. | |
I.C. System, Inc. |
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