SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Florida

On -/-/16 I deposited - $ - funds into my Suntrust checking account -. On -/-/16 the bank withdrew - $ for the exchange rate and continued to hold the entire $5000.00, overdrawing my account by - $ and insulting me with an overdraft fee, in addition to leaving me no liquid assets to live on. By contacting the chairman of the bank on -/-/16 the error was finally repaired. However, now the bank has debited my - account the - $ on -/-/16 and has not credited my - account the - - The only information they offer is that the funds will be available on -/-/16, six weeks from the initial deposit, leaving me no funds in either account.

SunTrust Banks, Inc. customer in Florida
May 25, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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How SunTrust Banks, Inc. handles Deposits and withdrawals complaints

Created with Highcharts 4.2.3SunTrust Banks, Inc.Complaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20172/20173/201702.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3SunTrust Banks, Inc.Deposits and withdrawals5.1%76.3%13.6%5.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals0.0%4.5%3.6%1.8%3.2%20.9%64.9%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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