SunTrust Banks, Inc. Bank account or service department,
Checking account Deposits and withdrawals Florida
On -/-/16 I deposited - $ - funds into my Suntrust checking account -. On -/-/16 the bank withdrew - $ for the exchange rate and continued to hold the entire $5000.00, overdrawing my account by - $ and insulting me with an overdraft fee, in addition to leaving me no liquid assets to live on. By contacting the chairman of the bank on -/-/16 the error was finally repaired. However, now the bank has debited my - account the - $ on -/-/16 and has not credited my - account the - - The only information they offer is that the funds will be available on -/-/16, six weeks from the initial deposit, leaving me no funds in either account.
SunTrust Banks, Inc. customer in Florida
May 25, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with explanation
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