Seterus, Inc. Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Seterus, Inc. Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

I have been trying to get a loan modification since - -. Half a year later they gave me a trial modification and that in - of - I would get the loan modification. But after making all my payments on time, they told me in - I would have to re-apply again for a loan modification. Since then, they have not completing my loan modification. They continually ask for the same paper work, over and over again. Now it is - of -. I have not giving up, but I do n't know what to do to get this done.

Seterus, Inc. customer in Illinois
May 24, 2016

* Source: CFPB Complaint Database

Seterus, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Seterus, Inc.Complaint HistoryComplaints3/20164/20165/20166/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Seterus, Inc.Loan modification,collection,foreclosure100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan modification,collection,foreclosure2.6%80.5%0.9%7.4%0.6%6.9%0.9%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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