Regions Financial Corporation Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

Regions Financial Corporation Bank account or service department,

Checking account Problems caused by my funds being low Texas

Regions bank in error ordered checks for my account and then charged my account $30.00. This caused a NSF fee on my account. After calling three days I got the $30.00 fee refund but not the $36.00 NSF. They also tell me my address is not correct even though I receive statements and mail. I have never moved addresses. I believe regions bank has compromised the security of my account by allowing checks to be ordered on my account without my permission and also for the address on my account to be changed in error and without my authorization.

Regions Financial Corporation customer in Texas
May 23, 2016

* Source: CFPB Complaint Database

Regions Financial Corporation response to complaint:
Closed with monetary relief

Created with Highcharts 4.2.3Regions Financial CorporationComplaint HistoryComplaints2/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/20173/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Regions Financial CorporationProblems caused by my funds being low52.4%45.2%2.4%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageProblems caused by my funds being low2.6%46.2%41.1%2.9%3.4%3.1%0.6%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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