Citibank Bank Account Or Service Complaint

Checking account Using a debit or ATM card

Citibank Bank account or service department,

Checking account Using a debit or ATM card California

CitiBank violated Regulation E ( Reg E ) of the Federal Reserve when they refused to reimburse my personal checking account for the - unauthorized transactions with my ATM debit card. I have notified the bank on - -, 2016, for the transactions that occurred on -/-/2016, -/-/2016 and -/-/2016. The bank failed to conduct an adequate and proper investigation and failed to reimburse my account the loss of $2800.00. I have done everything on my end to notify the bank of the loss in the timely manner, and yet they did not follow Reg E and did not provide any legitimate reason for their actions.

Citibank customer in California
May 20, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with monetary relief

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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