Fay Servicing, LLC Mortgage Complaint

Fay Servicing, LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New York

The mortgage on the home that my ex-wife and children live in was finally modified under what I believe to be the - Program. I say finally because we attempted either - 4 times over multiple years to get a government sponsored modification from - - - and ran into issues such as " lost paperwork '', incorrect information and possibly outright lies and mail not being received that was supposedly sent by them. The modification was eventually finalized on -/-/- by - - -. - days later on -/-/-, this mortgage note and the loan servicing rights were sold to Fay Servicing. The issue is that to this point Fay Servicing is not recognizing the fully completed and executed loan modification contract which is causing both my ex-wife and I significant problems. They have incorrectly reported false information to the various credit reporting agencies while they had the correct information available to them, thus causing - loss of a significant opportunity as well as damage to - my ex-wife and I in general. In response to our numerous requests to have them correctly recognize the completion of the loan modification as well as removing and/or reversing the false reports


to us, as well as refusing to address the situation of incorrect miscellaneous charges being applied to the account due to their lack of recognition of a fully executed legal contract in the form of the loan modification. In the case of both - - - and Fay Servicing, there are more specifics relating to these issues and the lack of responsiveness in addressing them appropriately. However, I think that this correspondence should provide enough information to your tax payer funded, consumer oriented regulatory agency to get the ball rolling in not only an effort to provide relief to my family, but to point out some of the outright abuses and possibly fraudulent actions of these financial service companies that have been enjoying some well documented, tax payer funded protection over many years. I will be very willing to respond in any appropriate way regarding this and related matters, and add my voice to the issues in order to attempt to reign in the abusive nature of these companies and the financial services industry in general. They are doing untold amounts of damage to the general population of our country while receiving tax payer funded protection from the very elected officials and civil servants who are supposed to protect us, their constituents, and whose salaries and benefits are being paid for by those very same taxpayers.