Credit Acceptance Corporation Consumer Loan Complaint

Credit Acceptance Corporation Consumer Loan department,

Vehicle loan Managing the loan or lease Oklahoma

My husband I obtained an auto loan through this company and kept the account current. On or about - -, 2016 the vehicle was involved in a fire and was deemed a total loss. At this time the auto loan had a balance of $7300.00 My primary insurance issued a payment on or about - - in the amount of $3900.00. Gap insurance issued a payment on or about - - in the amount of $2900.00. Afterwards, I had made several attempts to set up payment arrangements that were satisfactory to - parties ; unfortunately they were unable to accommodate a payment plan without issuing a derogatory mark on my credit report. When I called to today, - -, 2016, to pay the full balance they informed me that they reported that my payments were - days past due. I stated that it has only been - days since they received a payment and I believe that there is 30 days to make a payment since the last payment, so if anything I would be - days past due. I paid the balance in full in an effort to minimize the impact that this account will have on my credit report.