Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure
Bayview Loan Servicing, LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Arizona
Problems Reaching Asset Manager, Problems with Lost Hamp Modification Packages sent to Bayview Loan Servicing. I have sent several qualified written request via emails regarding lost Hamp Modification Package Applications. ( See Exhibit I emails to Bayview Loan Servicing regarding reaching Asset Manager and Lost or misplaced Hamp Packages ). On Saturday - -, 2016, I emailed another " Hamp Modification Package Applications '' due to the - 2016 and - 2016 Hamp packages that were mailed were lost or misplaced ( Another Asset Manager indicated when the packages go to Florida, which was the prepaid envelope sent to me that sometimes they are misplaced or lost so she indicated for me to email the package to my Asset Manager - -.
-. and then she does n't return until Monday, - -, 2016. The problem I am facing is I have a - husband and Bayview Loan Servicing has a foreclosure dated on our home, - -, 2016, this foreclosure has remained although we have sent in three previous Hamp packages. This package emailed will be the fourth package. Please have someone call me about cancelling the foreclosure sell date on my home until my HAMP modification package is processed. Thank you for your time and trouble. In addition, due to Bayview having all my phone numbers preprogramed to go to only to my Asset Manager - -, I have to go borrow a neighbors phone to follow the directive - - left on her voice mail today to not leave a message but to call customer service. You can reach me at ( - ) -.
Bayview Loan Servicing, LLC customer in Arizona
May 19, 2016
* Source: CFPB Complaint Database
Bayview Loan Servicing, LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |