Performant Financial Corporation Debt Collection Complaint

Federal student loan Improper contact or sharing of info contacted employer after asked not to

Performant Financial Corporation Debt collection department,

Federal student loan Improper contact or sharing of info Contacted employer after asked not to California

During the process of trying to set up a repayment plan with my collector, - - at Performant Recovery Inc, I had to end the phone call on - -, 2016. I informed him that I would call back when I had the time to talk and go through the rather lengthy process of providing all of my financial information needed for the plan. Not long after ( - -, 2016 ), - calls my employer looking for me ( I never provided this information nor gave permission to do so ). Furthermore, I never received any phone calls from - since our last conversation on - -. I have shown no signs of evading this loan and have shown willingness to set up a payment plan.


the focus of paying my debt. When I told him that I would be willing to proceed if he can furnish proof that he has called me ( so that I could confirm with my phone carrier ), he fell silent and " did some research '' to say that he was wrong and he never contacted me. Now I am put at risk of losing my job or being perceived in a negative way at work due to this incident.

Performant Financial Corporation customer in California
May 18, 2016

* Source: CFPB Complaint Database

Performant Financial Corporation response to complaint:
Closed with non-monetary relief

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Contact Performant Financial Corporation

https://performantcorp.com/
866.256.0057
[email protected]
333 North Canyons Pkwy, Suite 100 
Livermore CA 94551

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