Wells Fargo & Company Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

Wells Fargo & Company Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

I have a line of credit loan with Wells Fargo ( and car loan with - ). Both are simple interest and both use a tactic that when you make an additional payment over the minimum instead of going against the principal they are applied to future payments. To apply additional payments to the principal you need to make a separate payment and forward to a different address. What a pain and not like my mortgage. Seems to be similar to loan tactics of the - that tried to to discourage paying off loans early and max interest costs/payments

Wells Fargo & Company customer in California
May 17, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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