Santander Bank US Complaint

Santander Bank US Money transfers department,

International money transfer Fraud or scam

updating Case number : - good morning, the following e-mail received by my bank - in - from Santander bank shows that Santander bank has given its engagement to stand on behalf of its fraudulent client -, and gave its engagement to pay for losses and damages instead of its client and now we received the below e-mail in which they are saying that they will not pay because there was no money available in their client 's account so I would like to update my complaint. - the bank received the wire transfer on the - of - they have kept the money for all this time. they have sent us a swift on the - of - to say there was no money available so they tried to gain all this time knowing that they will send a negative response ignoring the fact that they have made several mistakes as notified in my original complaint.

I am telling you that this bank is as fraudulent as their client and I am asking you to protect me from their behaviour. I am victim of their client who robbed me of - usd by using a fraudulent proforma invoice and covered by this bank who gave him the opportunity to make this robbery and gave him enough time to get access and withdraw as much money as he wants. sincerely yours - the bank 's engagement Secured Message From : - To : - Date : -/-/2016 - GST Subject : Your Recent Concerns - SecureThisMessage Attachments : - SecureThisMessage Dear - -, Thank you for your e-mail below. We responded directly to the Office of the Comptroller of Currency yesterday, and I have attached a copy of our response to this e-mail. As stated in our response, we are still awaiting a Letter of Indemnification in order to assist you. To clarify, this is when a bank or insurance company promises by this written confirmation to act as a 3rd-party on behalf of the first party in a transaction or contract. The 3rd-party covers loss or damage to the 2nd-party in the agreement caused by the first party. Also known as an indemnity bond. We can not move forward in this matter until you obtain an indemnity bond from your insurance company or bank and provide it to us. For additional information, please contact our Fraud Prevention and Security Department at -. Thank you, - Vice President Manager Customer Relations Mail Code : -, PA - Tel : - ( - ) Fax : - ( - ) - the - received the -/-/2016 Dear Sir Please find the below response received from correspondent - - - - - - - - - - - Instance Type and Transmission - - - - - - - Original received from - Priority : Normal Message Output Reference : - Correspondent Input Reference : - - - - - - - - - - - - - - - Message Header - - - - - - - - - - - - - - Output : FIN - Free Format Message Sender : - - - - - - - - - - - - - - - Message Text - - - - - - - - - - - - - - - : Transaction R - - : Related Reference - - : Narrative AMOUNT USD:- VALUE DATE:-/-/2016 - REFER TO OUR ABOVE MENTIONED PAYMENT, PLS NOTE THAT WE HAVE RECEIVED FOLLOWING MESSAGE FROM - QUOTE PLS NOTE WE ARE UNABLE TO RETURN FUNDS AS FUNDS ARE NO LONGER AVAILABLE TO RETU AVAILABLE TO RETURN. WE NOW CLOSE FILES