SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Deposits and withdrawals Florida

I deposited a check in the amount of $5000.00 - dollars to my US Suntrust account on - - 2016. The check is scheduled to clear by - - 2016 at most according to the banks fraud protection/funds verification section. This is fine. On - - 2016 Suntrust debited my $1200.00 for the conversion rate and did NOT credit my account the $5000.00. in addition to debiting my account they charged me an overdraft fee of $36.00 which was only an overdraft because of the $1200.00 they debited without crediting the $5000.00. Supervisor - at ph : - stated that there is nothing she can do to credit the account the $1200.00 until the $5000.00 clears nor can she pre-clear the $5000.00 to compensate for their debit and she does not understand why this happened. I have no liquid assets available, this is an atrocity and theft. Supervisor - also stated that she can not