Portfolio Recovery Associates, Inc. Debt Collection Complaint

Disclosure verification of debt not disclosed as an attempt to collect

Portfolio Recovery Associates, Inc. Debt collection department,

I do not know Disclosure verification of debt Not disclosed as an attempt to collect Utah

On - -, -, at approximately - hours, I received a phone call from telephone number - which is a contact number tied to Portfolio Recovery -. When I answered the call, the collector failed to identify herself, failed to identify where she was calling from, and failed to provide the - Miranda Warning or a - Miranda warning which is a violation -.. The collector was attempting to find my deceased mother who passed away in -. She then demanded a death certificate and when I refused, she proceeded to hang up on me. The same company has been contacting my grandmother and my father ( divorced two years prior to death ) for the past three years.

Portfolio Recovery Associates, Inc. customer in Utah
May 13, 2016

* Source: CFPB Complaint Database

Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation

Consumer disputes how Portfolio Recovery Associates, Inc. handled their complaint

Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Complaint HistoryComplaints7/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20155/20160510152025Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Portfolio Recovery Associates, Inc.Disclosure verification of debt61.6%38.4%Closed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDisclosure verification of debt1.5%15.4%4.9%1.4%76.1%0.7%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact Portfolio Recovery Associates, Inc.

http://www.portfoliorecovery.com/
(757) 519-9300
Help@portfoliorecovery.com
120 Corporate Boulevard
Norfolk VA 23502
Portfolio Recovery Associates, Inc.

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