SunTrust Banks, Inc. Bank Account Or Service Complaint

Savings account Making/receiving payments, sending money

SunTrust Banks, Inc. Bank account or service department,

Savings account Making/receiving payments, sending money Georgia

My savings account @ Suntrust Bank in - -, Georgia was compromised in the amount of $2500.00 on - -, 2016. It was transferred to my checking account without my knowledge or consent. The bank said there was nothing they could do. I am a -, - & - in Origin. I reported the Fraud to the Bank & the Suntrust Fraud Division, and it is allegedly under investigation. I took out a Police Report in -, GA. The Bank is taking a passive attitude towards my plight, because I 've worked so hard to save that Emergency Savings, and to see it all gone, and the Bank does n't care. I behoove anyone, especially - to not use Online Banking, because your accounts will be hacked online. I am a living witness.

SunTrust Banks, Inc. customer in Georgia
May 13, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

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