Express Collections, Inc. Debt Collection Complaint

Other (i.e. phone, health club, etc.) Communication tactics called after sent written cease of comm

Express Collections, Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Communication tactics Called after sent written cease of comm South Dakota

They call me on my cell phone during working hours. They are aware this is a cell phone. I have told them that I do not have a land line I have written to them telling them not to call me at my job. They are aware of my work hours. I also do not owe this debt. The vet took an - that I did not authorize.

Express Collections, Inc. customer in South Dakota
May 12, 2016

* Source: CFPB Complaint Database

Express Collections, Inc. response to complaint:
Closed with explanation

Consumer disputes how Express Collections, Inc. handled their complaint

Created with Highcharts 4.2.3Express Collections, Inc.Complaint HistoryComplaints8/20145/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Express Collections, Inc.Communication tactics100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCommunication tactics2.1%20.3%4.2%1.6%71.5%0.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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