SunTrust Banks, Inc. Bank account or service department,
Checking account Deposits and withdrawals Georgia
A account I had with you company Account No. - was closed on -/-/2014. Based on a malfunction of your machine that resulted in a loss of funds deposited. Because the only means that said account funds could be verified were by human count customer would be responsible for any shortcomings is misplaced. Nothing has been provided in regard to the existence of any account much less any mens rea towards impropriety. See Attached. As such this item should be removed from all reporting agencies immediately.
SunTrust Banks, Inc. customer in Georgia
May 11, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with monetary relief
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