Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Balance transfer South Dakota

Barclays bank took $9700.00 from me and instead of paying off my Barclays account off, they sent the money to - - - and paid that amount on the card I had there. I contacted them several times and told them what had happened. They investigated and sent me a refund check in the amount of $9700.00. After several weeks and additional conversations with them, I cashed the check and sent them a payment of $9400.00 to pay off my account. After a few days, Barclays stopped payment on the refund check. This caused my checking account to be overdrawn by several thousand dollars. I contacted them to ask them what was going they said we stopped payment on it because that would put them in the hole because - - - has the original money. They never contacted me to tell me that not the cash the check. I held it for almost a month. I asked them why they sent the refund check in the first place, I never asked for one. They had no answer for that. I talked to a Supervisor ( - ) and he said that they really messed up. Also, he said the only way I would get the money back was to get - - - to refund me the money. I told him why would have to do that. It was n't my mistake. Barclays should be asking for that money back. They have done nothing in the last two days. I 'm now short $9700.00 dollars.