OneMain Financial Holdings, LLC Consumer Loan Complaint

Installment loan Taking out the loan or lease

OneMain Financial Holdings, LLC Consumer Loan department,

Installment loan Taking out the loan or lease Georgia

I previously submitted a complaint regarding SpringLeaf Financial Services who blatantly discriminated against me as a - minority regarding a consolidation loan submitted on line, whereby, the loan was approved on line and I was only required to submit additional information which was my - Paystubs to finishing processing the loan. During the call, the representative asked about the vehicles regarding mileage and gave stated they were being paid via a loan and at no time did the representative state this was a stipulation on being granted a loan. They saw the credit report and obviously it was approved minus the paystubs being submitted. This request for a loan consolidation should have been processed without discriminating towards - minorities. This another form of suppression. Also, when I submitted my original claim to CFPB incorporating information above and additional details, I received a call from Springleaf stating they were investigating the details. This was just a cover-up for their discriminatory behaviors. Afterwards, they send a letter with - invalid excuses, after initially being approved on-line. The only requirement which was stipulated in an email which I previously attached to the original claim was their request to view the Paystubs. When I received the 2nd call from the original SpringLeaf representative, she had already reviewed the credit, debt-to-income ratio, etc. So, sending a letter after the fact, is retaliation and another form of credit discrimination, in and of itself. This company should not be in business, as they discriminate in their local offices and underwriting area again - minorities in the communities around the U.S. Also, why continue to send pre-solicitations to clients via email when you have already pre-screened a candidate for approval. Again, after completing the application and being lied to after submitting pertinent documentation as proof, is another form of credit suppression and not allowing - minorities access to capital in the United States. This company needs to be investigated for their illegal, discriminatory, and retaliatory practices!

OneMain Financial Holdings, LLC customer in Georgia
May 10, 2016

* Source: CFPB Complaint Database

OneMain Financial Holdings, LLC response to complaint:
Closed with explanation

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