First Niagara Bank Consumer Loan Complaint

Installment loan Shopping for a loan or lease

First Niagara Bank Consumer Loan department,

Installment loan Shopping for a loan or lease New Jersey

I 'm starting to think I might have been a victim of predatory lending. I am only 2.5 years into my auto loan with First Niagara Bank, and I 've noticed the current value of my car is only - and my auto loan balance is - How in the world did they sell a car for so much more than what the car was worth? I 've asked the lender if I could do some type of refinance to somehow save on interest so I could pay more to principal, and I ca n't I 'm stuck.

First Niagara Bank customer in New Jersey
May 09, 2016

* Source: CFPB Complaint Database

First Niagara Bank response to complaint:
Closed with explanation

Consumer disputes how First Niagara Bank handled their complaint

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How First Niagara Bank handles Shopping for a loan or lease complaints

Created with Highcharts 4.2.3First Niagara BankComplaint HistoryComplaints5/20123/20155/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First Niagara BankShopping for a loan or lease66.7%33.3%Closed with explanationClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageShopping for a loan or lease1.8%86.5%1.3%7.8%0.2%0.7%1.0%0.6%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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