AES/PHEAA Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

AES/PHEAA Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Massachusetts

About - years ago I attended a trade school which was called - at the time ( very loosely affiliated with - University, a very reputable university located in -, MA ). This - changed names until it closed permanently and suddenly under the name - - - in - 2013. The amount of the total fees were not disclosed to me but the only way I was told I could pay for it was a private loan from - -. I had to drop out of the program near the completion date due to the fact that - - refused to loan me any more money ( which was $45000.00 when the loans were first taken out ) but later obtained the - due to transferring in a university class. Unfortunately, the - was useless in obtaining work so I had to attend - classes through a - university and put the private loan in deferment for a period of several years because I could not afford the roughly $500.00 payments when the loan became due, I was only able to start making regular ( but reduced payments due to my income ) payments once I received my -, which was financed by SEPARATE federal loans. The loan has been consolidated and changed servicers twice in the last 8 years, and now it is nearly $80000.00 and I am paying a for a useless education from a school that no longer exists. Please explain how a loan can nearly double in less than 10 years? Help!

AES/PHEAA customer in Massachusetts
May 08, 2016

* Source: CFPB Complaint Database

AES/PHEAA response to complaint:
Closed with explanation

Created with Highcharts 4.2.3AES/PHEAAComplaint HistoryComplaints12/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/2016010203040Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3AES/PHEAADealing with my lender or servicer82.2%3.9%9.6%4.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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