Wells Fargo & Company Credit Card Complaint

Sale of account

Wells Fargo & Company Credit card department,

Sale of account Arizona

This is the third time for filing this complaint. After each contact Wells Fargo has given me a different story of why I was sent a $300.00 dollar check on an account that was sold to a collection agency. This last time the collection agency told me that Wells Fargo told them that it was for overpaid interest. I have attached a letter and all of the information including the new information received.

Wells Fargo & Company customer in Arizona
May 06, 2016

* Source: CFPB Complaint Database

Wells Fargo & Company response to complaint:
Closed with explanation

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How Wells Fargo & Company handles Sale of account complaints

Created with Highcharts 4.2.3Wells Fargo & CompanyComplaint HistoryComplaints5/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Wells Fargo & CompanySale of account100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageSale of account0.8%71.4%12.9%10.6%1.6%2.4%0.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefUntimely responseSource: Consumer Financial Protection Bureau

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